Without a doubt, the most important single component for a custom engineered part is quality. Anyone can get low pricing from Asia, but what makes a project truly successful is to find a factory that can provide products of superior quality on a consistent basis.

Power Rite Products is committed to achieving the highest level of customer satisfaction by providing our customers with exceptional service, innovative solutions and superior product quality at competitive prices.

Before you can determine if a factory is capable of supplying quality parts, you first have to define what quality means to that customer. Our experience at Power Rite has helped us to design a process to evaluate, control and produce parts of the highest level of quality, which is expected by our customers.

Following are the key components of our quality process.
1. Drawing Review
2. Standard / Specification Review
3. Specific Customer Quality Standards
4. Documentation Requirements
5. Third Party / Power Rite Inspection in addition to factory QC prevents problems before shipment.

Drawing Review
Once Power Rite receives engineering drawings from a customer, our engineers will review the drawings carefully together with our Quality Assurance personnel. Key specifications are studied, then reviewed with our Asia offices. Such key specifications often include material requirements, finish requirements, tolerances, interchangeability, manufacturing processes, etc. Our Asia representatives must have a clear understanding of the drawings and the customer's expectations, so that they can perform productively and efficiently. In some cases where the exact material or finish is not available in Asia, we will propose the closest equivalent and provide physical properties and chemical composition data.

Standard I Specification Review
Often times customer drawings will call out industry standards for one or more specifications on the drawing. Some examples are ANSI, DIN, JIS, SAE, SME, IFEE, ISO, QS, etc. Power Rite conveys these standards to our Asia factories and makes sure they have a complete understanding of the requirements.

Many customers have specific requirements related to the manufacturing process, such as SPC, CPK, Process Capability Studies, 6 Sigma, etc. Power Rite engineers work with the factories to ensure that these requirements are being met.

Documentation Requirements
Regardless of the level of documentation required by the customer, Power Rite engineers work with the factories to ensure that all necessary documentation is presented in a clear, concise manner.

Quality Level Not Specified By Customer
If the customer does not require a specific quality requirement, Power Rite factories automatically follow a minimum quality Level of 2.5 AQL per Mil-Std 105d. -

Quality Issues
Because Power Rite works so closely with our factory partners in Asia, it is rare that their quality issues. However, if there ever should be a case in which a product does not conform to the agreed upon specification, Power Rite will take responsibility for any such component. Once Power Rite receives notification of a quality issue in the form of a Request for Corrective Action, we immediately communicate the issue with our Asia Engineers and our factory. To be thorough and expeditious, it is always best to send the factory digital photos and samples of the parts in question. Once the factory has this information, they study the data and the samples, they review their processes, then come up with a formal Corrective Action Report. The Corrective Action Report is reviewed with the customer to make sure it meets with the customer's satisfaction.

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